Call Center Interview kaise dete hai best 8 Successful tips

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Call center interview kaise dete hai aaj me uske baarein me aapko kuch successful tips bataunga agar aap call center me work karne ka soch rahe hai to ye article jarur padhe, definitely interview me pass ho jaoge, bas jo skill or cheez bata raha hu wo aapko aani chahiye otherwise aap improve kar sakte hai, Call center me job kyu karni chahiye or salary ke baarein me bhi is post me bataunga me.

Call center interview Kaise dete hai best 8 Successful tips

 

Call center me kaam karne ka sabse bada fayda ye hai ki aapki communication skill bahot hi strongly tarike se improve ho jati hai, aapko pata hi hoga jo insaan acche se bina hichkichaye bol lete hai unko jydatar log bahot like karte hai, me already Job interview me pass hone ke liye kya kare ye article likh chuka hu use jarur padhe tab hum aapka yaha pe hi wait karenge.

Call center interview kaise dete hai – 8 Tips for Successful interview 

Call center ko dusri language me BPO ( business process outsourcing ) bhi kahte hai. Waise to call center me bhi jyatar log job karna pasand karte hai, dekha jaye to girls call center me job karna jyda pasand Karti hai kyu ki yaha pe unko koi loading work nahi karna hota hai bas call lene hai.


Success hona hai to ye 8 baatein jarur yaad rakhe

Padhai par dhyan kaise de 16 tips

Guys me Already Vodafone Call Center me Work kar chuka hu so me aapko starting se leke interview me pass hone tak ki sari process / successful tips bataunga jinhe dhyan se follow kare.

( 1 ) Qualification – Yogyta
Jydatar Call centers me 10th pass qualification chahiye hota hai par kuch jagah 12th pass bhi magte. Ye call centre ki situation pe depend karta hai agar Jyda calls aa rahe hai to company ko Jyda agents ki jarurat hogi aese me wo 10th pass bande ko bhi le sake hai.
( 2 ) Documents – Dastavej
Jab aap interview dene jayenge tab sirf bio data kihi jarurat hogi, may be dusre documents maag sakte hai so password size 5 photo, qualification, blood group, Identity or address proof ( Aadhaar card, election voter ID, Electricity bill etc ) in sab documents ki multiple zerox rakhe kabhi kaam aa sakti hai.
 

( 3 ) Well dress – Acche kapde Pahene

Acche kapde pahene

 

Acche or saaf formal kapde pahne jeans or shirt bhi chalega. Style bhi aapki acchi honi chahiye jaise ser ke baal, nakhun Jyda bade mat rakhe. Waise to call center me agents ki jarurat Jyda raheti hai so ye sab cheezo pe sayad hi koi Jyda focus karta hai but pakde to acche pahenne hi hai ho sake to dress me accha parfume daal djiye.
( 4 ) Good Behavior – Accha vyavhar
Job ke liye Kisi bhi jagah jao acche behavior ke bina aapka kaam nahi banega agar thodi bhi bad language ka use kiya to aapko turant reject kar diya jayega.

 

   

Maan lijiye aap interview dene ke liye company ke andar ja chuke so agar interviewers dusre logo ka interview le rahe hai to aapko Bahar bithaya jayega waha thik bethe sgalat harkat mat kare, form diya jaye to use fill kare. Aapko jab office me bulaya jaye to small smile ke sath  ” Can I come in madam/sir ” aesa boliye, dekho language pe depend karta hai ki call centre kaha hai or waha konsi bhasha me call liye jatey hai maan lijiye Aap Gujarat me hai to aapko Gujrati me bolna hoga or Punjab to Punjabi Matlab jaha Jo language accept ki jati hai usi me baat kare, maine already Personality development kaise Kare ye article bhi likha hua hai so use bhi jarur padhe kafi accha hai or usse aapko Jyda madad bhi milegi.

( 5 ) What to do in office – Office me Kya Kare

Aapko kuch lines padhne ke liye bolenge wo thik se padhe bina ghabhraye samne waley ko ye Janna hota hai ki aap acche se bol or padh pate hai ya nahi. Aapko Hindi to English, Gujrati to English, Marwadi to English etc me translation karna hoga Matlab agar aap international level ke call centre me interview dena chahte hai to language translation ki koi problem nahi rahegi. Aapke baarein me kuch Puch sakte hai thik se answer de.

Office me hr ke sath behavior accha rakhe

Aapka behavior or communication skills pasand aane pe wo aapko invitation letter denge. Agar aap thik se padh nahi rahe hai to aapko improvement ke baarein me bola jayega, now thanks bol ke Bahar aa jaiye.

( 6 ) Go on the date that is called – Jis date ko bulaya hai jaye 

Aapko interview ke liye training di jayegi ki kaise pass hona hai so wo bhi company ki taraf se free me so tension Lene ki koi baat nahi hai, aapko morning me training di jayegi or dophr me kabhi bhi interview Matlab aapko pura din company mehi rahena hai kuch sikhna hai niche 4 level bata raha hu.



 

Note : Aap jaise 25 ki team banegi uske baad hi sabko group me training di jayegi agar real time me aap 3-6 log hi hai to hr waley bolenge ki team ban Jane do uske baad hum aapko call karke bulayenge so aapko wait karna bhi pad sakta hai.

( A ) Local language to English translation

Aap Panjab se hai or waha call center me Punjabi language use hoti hai to aapko Kisi Punjabi line ka translation English me karna hoga, Gujarati call center hai to Gujarati to English, Matlab local Basha ka translation English me karna hai.

( B ) Call

Interviewer aapko ek scenario batayega uske hisaab se aapko call Lena hai. Jaise Amazon se koi cheez buy ki or wo bigdi hue nikli to wo ban jayenge amazon customer or aap agent.

Agar aap sikhna chahte hai ki call pe kesi baat karni chahiye to Kisi customer care me call karke pata laga sakte hai ki waha ke executive Kaise baat karte hai, toll free number pe call kar sakte hai banking, sim, etc.

( C ) Reading Paragraph

Interviewer aapko ek Paragraph read karwayega wo aapko thik se padhna hai agar aap ” A ” Likha hai or aap A ko thik se bol nahi pate to reject ho sakte hai, A ko thik se nahi boo pa rahe to hr aapko sikhayenge fir bhi nahi aata to reject.

( D ) computer typing speed

Aapko computer pe koi paragraph type karne ke liye bolenge Matlab already PC me ek paragraph hoga jise aapko type karna hai. Isme aapki typing speed or spelling mistake ko dekh Jata hai. Maximum 18 ki speed honi chahiye.

Aapko 1-4 days bulayenge ye 4 level successfully pass karne ke liye jab tak aapko nahi aata 1-6 days sikhate rahenge lekin agar unko aesa laga ki aap nahi Sikh sakte to fir wo reject kar denge.

( 7 ) Training – talim

Aapko 1 se 30 days ki training di jayegi usme wo sari baatein sikhayi jayegi Jo call ke dauran customer puchte hai, unte days me aapki kuch online exams  bhi hogi matlab aapne Jo sikha uske related. Interview abhi khatam nahi hua hai, sikhane ke dauran aapka 4 baar interview hoga fir aapko finally select kiya jayega.

( 8 ) Listen live call – live call Sune

Live call listen - Executives ko dekhiye

Aapko interview me select karne ke baad jaha pe log call lete hai waha le jayega or aapko dekhna hai ki log kish tarah call le rahe hai I mean all agents.

 

   

Aap un agents ko dekh ke sochne lagenge ki ye kitne acche se call le rahe hai don’t worry unko Jyda month ho gaye hai isiliye wo acche se call le pa rahe hai, aap bhi ek month me unki tarah bolne lagenge.

Call center me kaise kaam kiya jata hai, kya – kya karna padta hai ye information details me janne ke liye call center me kaise kaam kiya jata hai ye article padhe.

Call center me job kyu karni chahiye ?

Maine pahele hi bataya ki aapki communication skill strong banti hai or Kisi product related knowledge badh jayega.

Salary kitni dete hai ?

Aap kitne hour work karne waley hai uspe depend karta hai, niche local call center agent ki salary bata raha hu. International Call centers me salary Jyda milti hai par waha aapko English hi bolna padta hai.

4 hour – 4000 to 5000
8 hour – 9000 to 10000 ( Pf katne ke sath 7000 )
12 hour – 12000
Note : Ye prepaid sim call centers ki salary hai, fix nahi hai par wo aapko itne tak de sakte hai.

Call centers me dusri offers bhi hoti hai unhe achieve karne par reward milta hai.

Dekho kahe nahi sakte ki salary kitni milegi. Alag – alag company salary Jyda kam de Sakti hai. Aap jaha interview dene ke liye Jane waley hai waha se sari jankari HR Ya Kisi executive se lele.

Last words

I hope ki Call center interview kaise dete hai best 8 Successful tips ke baarein me jaan ke aapko accha laga hoga. Agar aap is article me koi jankari add karwana chahte hai to comment ya email kar ke bata sakte hai ye article kaisa laga ye jarur bataye.

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